Thank you for holding, your call is .......
Trash Trashed Tue Nov 2nd Autumn colours in the garden - glorious! Some may recall the difficulty we had getting fares back from BA which promoted them to the 'World's least favourite airline' on the Cronk list of airlines. Right now they rate behind Air Ariana, the national carrier I used when flying to Kabul some years back. They only had one pre-used Air India airbus. Wanting to use the e-vouchers which BA refused to refund when our flight to Canada was cancelled last year, I spent 68 minutes holding on a call today before the call was dropped. Nick is heading to the UK for a few days, and better he use the vouchers before they expire in March rather than BA win the money permanently. An hour and thirty minutes later, I had got through, booked the ticket and Nick was scheduled to fly using the e-vouchers. Ten minutes later an incoming call from India and the flight won't be honoured. "As the booking is not being used by one of the two on...