Ferry Fiasco
Family Reunion Sat Jul 2 Sunset over Van Island from the deck I am rather a fan of BC Ferries. They ply 25 routes with 39 ships around some of the most stunning scenery, moving 22m passengers and 8m vehicles a year according to their website ‘ about us’ . All three HorseshoeBay berths in use Their staff are friendly, vessels are kept in pretty good order and if they sail past a pod of Orca or the occasional Humpback Whale, they will announce it to passengers, even at the risk of all on board converging to one side of the ship! But. You can’t use a debit card or Canada’s Interac system to pay for a booking online, but they both work on a ferry. The website is clunky, far from intuitive and not mobile friendly. There is no mobile app to buy or show tickets and their scheduling and crisis management ripples through the fleet when a problem arises. I popped over to Vancouver on Wednesday. On my morning journey to Vancouver a former Smith...